KEYZAR TERMS OF USE Last Updated: November 2024   Access and Use of the Website Intellectual Property Rights Third Party Materials Merchandise and Orders Price and Payment Product Warranties Missing Shipments Returns Exchanges Re-Sizing User Contributions Social Media Features Messaging Terms & Conditions Restrictions on Use Disclaimer Limitation on Liability Indemnification Governing Law & Jurisdiction Arbitration Class Action Waiver Waiver and Severability Entire Agreement     These terms of use (the “Terms”) are entered into between you and B H KEYZAR INC. d/b/a Keyzar Jewelry, its parents, affiliates, and related companies (“Keyzar,” “we,” “us,” “our”). The following Terms govern your access to and use of the Keyzar website keyzarjewelry.com, its microsites, mobile websites, mobile applications, and your use of interactive features, widgets, plug-ins, content, products, assets, downloads and/or other online services that we own and control or that post a link to these Terms (collectively, the “Website”). Please read these...

Last Updated:  September 2024 BH Keyzar Inc. d/b/a Keyzar Jewelry, its parents, affiliates, and related companies (“Keyzar,” “we,” “us,” “our”) value transparency and respect your privacy. Please read this policy carefully. This Privacy Policy describes the ways we collect, use, and share the information you may provide to us through the Keyzar website located at www.keyzarjewelry.com, its microsites, mobile websites, mobile applications, and your use of interactive features, widgets, plug-ins, content, products, assets, downloads and/or other online services that we own and control or that post a link to our Terms (collectively, the “Website”) and rights you may have relating to such information.  This policy is effective as of the date stated at the top of this page and may be updated from time to time to keep with Keyzar developments or evolving legal or regulatory requirements, so please check this policy periodically for updates. By accessing the Website you...

We guarantee that all items purchased from us are free from manufacturing defects. If you believe you’ve discovered a manufacturing defect and we confirm it is in fact a manufacturing defect, we will, at your election i) fully refund you once the item returns to our offices and has been deemed eligible for refund; or ii) repair it free of charge - but that’s not all. We offer free rhodium plating and other services to help maintain your jewelery’s appearance. Read on to learn more.  Our Lifetime Warranty If you believe that your item has a manufacturing defect, let us know. We will help you return it to us for inspection. We will then send the item to our master jeweler - and if we can confirm the manufacturing defect, we’ll repair or replace it for free. Exceptions We will not consider the following circumstances as manufacturing defects and they...

If you have a special request regarding shipping, please contact us prior to placing an order at contact@keyzarjewelry.com or ‭+1 (888) 346-0787 (toll free).  Lead Time Most of our products are made to order, and require approximately 2-4 weeks to craft. Ready to Ship items can usually be shipped within four (4) business days (excluding certain holidays) of your approved order. Once crafted we will ship the piece via one of our major expedited shipping providers. Please note that severe weather conditions may impact these timeframes. You agree that Keyzar is not liable for any delay caused by weather conditions or similar events outside of Keyzar or its shipping providers’ reasonable control.  Customs Customs processing and import duties are managed by our shipping service providers, such as, FedEx, DHL, USPS, etc. They may reach out to you to let you know about any customs charges you have to pay. If you...